Thursday, February 24, 2005
Toads make the best bureaucrats: Proven
ANNALS OF IMPROBABLE RESEARCH - An editorial in the Winter 2004 Journal of American Physicians and Surgeons reports that a toad provided more correct responses to Medicare policy questions than Medicare customer service representatives. A 2004 GAO study found that 96 percent of the time, customer reps gave the wrong answer to physicians asking how to bill Medicare. In response, Journal editor Lawrence Huntoon MD, PhD asked a toad a series of Medicare questions. A left jump meant a yes answer, a right jump meant no. The toad scored 50 percent.